MUSTOV is committed to respecting and protecting the privacy of its website visitors, customers, and collectors.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit www.mustov.com, contact us, or make a purchase through our website.
We handle personal information in accordance with applicable data protection laws, including the Turkish Personal Data Protection Law No. 6698 (KVKK), and other applicable regulations.
We may collect the following types of personal information when you use our website or interact with MUSTOV:
• Personal Information: Name, surname, email address, telephone number, billing address, and shipping address.
• Order Information: Details of purchased artworks, order history, payment status, and transaction-related information.
• Communication Information: Information you provide when contacting us through email, contact forms, or other communication channels.
• Technical Information: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
Payment card details are processed securely by our third-party payment service providers. MUSTOV does not directly store or have access to full payment card details.
The personal information collected through our website may be used for the following purposes:
• To process and manage orders and payments.
• To arrange the delivery of purchased artworks.
• To communicate with customers regarding orders, inquiries, and requests.
• To provide customer support and respond to messages.
• To maintain, improve, and secure our website and services.
• To comply with applicable legal, tax, and accounting obligations.
• To prevent fraudulent transactions and protect our business and customers.
We only process personal information for legitimate and specified purposes, in accordance with applicable data protection laws.
MUSTOV does not sell, rent, or trade personal information to third parties.
However, personal information may be shared with trusted third-party service providers when necessary to operate our business and provide our services, including:
• Payment Service Providers: Such as PayTR, for secure payment processing and transaction management.
• Shipping and Delivery Companies: To deliver purchased artworks to customers.
• Website and Hosting Providers: To maintain website functionality, security, and performance.
• Professional Advisors: Such as accountants and legal advisors, where necessary.
• Public Authorities: Where disclosure is required by applicable laws or legally binding requests.
These parties may only process personal information to the extent necessary for their respective services and legal obligations.
MUSTOV takes appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
We work with service providers that implement security measures designed to protect personal information and support secure online transactions.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. While we take reasonable steps to safeguard personal information, absolute security cannot be guaranteed.
Our website may use cookies and similar technologies to improve user experience, maintain website functionality, analyze website traffic, and understand how visitors interact with our content.
Cookies are small text files stored on your device when you visit a website.
Some cookies are necessary for the proper functioning and security of our website, while others may be used for analytics, performance, or marketing purposes.
Where required by applicable law, non-essential cookies will only be activated with your consent. You can manage your cookie preferences through the available cookie settings or your browser settings.
MUSTOV retains personal information only for as long as necessary to fulfil the purposes for which it was collected, including order management, customer communication, and the fulfilment of legal, tax, and accounting obligations.
Certain records may be retained for longer periods where required by applicable laws and regulations.
When personal information is no longer required, it will be securely deleted, destroyed, or anonymized in accordance with applicable data protection laws.
Depending on applicable data protection laws, you may have the right to:
• Request information about whether your personal data is being processed.
• Learn how your personal data is used and for what purposes.
• Request access to your personal data.
• Request correction of inaccurate or incomplete personal information.
• Request deletion or destruction of your personal data where legally applicable.
• Object to certain types of data processing.
• Exercise your other rights under applicable data protection legislation, including the Turkish Personal Data Protection Law No. 6698 (KVKK).
To exercise your rights or submit a privacy-related request, please contact us using the contact details provided on our website.
Our website may contain links to third-party websites or services for your convenience and reference.
Please note that MUSTOV does not control or take responsibility for the privacy practices, content, or security of external websites.
We encourage visitors to review the privacy policies of any third-party websites they access through our website.
Changes to This Privacy Policy
MUSTOV reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our services, website functionality, or applicable legal requirements.
Any updates will be published on this page, together with the revised date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact MUSTOV through the contact page on our website: